Terms of Service

Welcome to Honeyoh! By using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully.

1. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the exclusive property of Honeyoh and protected under U.S. copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

2. Product Descriptions

We strive to provide accurate product descriptions but do not guarantee that all content is error-free. If you notice any discrepancies, please contact us.

3. Pricing

  • Prices are subject to change without prior notice.
  • If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and issue a full refund.

4. Order Acceptance

We reserve the right to cancel any order at our discretion, including for reasons such as:

  • Product unavailability
  • Pricing or description errors
  • Suspected fraud
    Customers will be notified promptly, and any payments will be refunded.

5. Payment

We accept Visa, MasterCard, American Express, JCB, Diner Club, Discover Card, and PayPal. Payments are processed securely through our payment gateway.

6. Shipping

We ship within the U.S. only.

  • Processing Time: 2–4 business days
  • Delivery Time: 4–6 business days
  • Shipping Fee: $8.99
    Customers are responsible for providing accurate shipping details.

7. Returns and Refunds

We accept returns within 35 days of purchase, subject to the following conditions:

  • The item must be unused, in its original packaging.
  • To initiate a return, email us at [email protected].
  • Refunds will be processed within 5–12 business days after receiving the return.

8. Order Cancellation

Orders can be canceled before shipment by contacting [email protected]. If shipped, the order must be returned per our return policy.

9. Limitation of Liability

Honeyoh is not liable for any direct, indirect, or incidental damages resulting from:

  • Use of our website
  • Purchase or use of our products
    This limitation applies regardless of the legal theory and even if we have been advised of potential damages.

10. Indemnification

You agree to indemnify and hold Honeyoh, its affiliates, employees, and agents harmless from any claims, damages, or expenses arising from:

  • Your use of our website
  • Violation of these Terms of Service

11. Dispute Resolution

All disputes shall be resolved through binding arbitration under the American Arbitration Association (AAA) in New York, NY. Both parties are responsible for their own costs, and the arbitrator’s decision is final.

12. Modifications to Terms

We may update these Terms periodically. Continued use of our website constitutes acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of New York, U.S. Any legal proceedings must be brought in the state or federal courts in New York, NY.

14. Contact Us

For any questions, please contact us at [email protected].