At Honeyoh, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website.
1. Information We Collect
1.1. Personal Information
When you make a purchase on our website, we collect personal information, including:
- Your name
- Email address
- Shipping address
- Payment information (used only for processing your transaction)
1.2. Browsing Behavior
We collect data about your browsing activity on our website, such as:
- Pages you visit
- Products you view
- Items you add to your cart
This information is used to enhance your shopping experience and provide tailored product recommendations.
1.3. Device Information
We collect details about your device, such as:
- IP address
- Browser type
This data helps us prevent fraud and ensure the security of our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process your orders and communicate with you about your order status.
- To improve your shopping experience and provide personalized product recommendations.
- To detect and prevent fraudulent activity, ensuring the security of our platform.
We may also send you marketing communications, such as promotional emails or newsletters, if you have opted in. You can unsubscribe at any time by clicking the “Unsubscribe” link in the email.
3. How We Protect Your Information
- We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
- We regularly monitor our website for potential security vulnerabilities and take immediate action to address any issues.
3.1. Sharing Information
We do not sell or rent your personal information to third parties. However, we may share it with trusted service providers who help us deliver our services, such as:
- Shipping companies
- Payment processors
These service providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.
3.2. Legal Compliance
We may disclose your personal information if required by law or to comply with valid legal requests, such as court orders or subpoenas.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Understand your browsing behavior on our website
- Personalize your shopping experience
- Evaluate the effectiveness of marketing campaigns
You can manage or disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
5. Children’s Privacy
Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] for assistance.
6. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be communicated through our website or via email. Your continued use of our website after the changes are posted constitutes your acceptance of the updated policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. We are happy to assist you.